It wasn’t too long ago that a little, stumpy, 4-legged fluff ball came into my life. If you’re an animal lover and better yet an animal owner you understand the need to spoil your fur baby rotten.
BarkBox is a company out of NYC who delivers boxes of treats, toys, and goodies for your dog every month. When I became a customer and Hunter received his first box, I was impressed by absolutely everything. Here is what they’re doing right…
A cardboard box comes to your door. So what? It starts with the packaging. Cute and funny dog cartoons paint the sides, front and inside. You can’t help but feel the lol’s conjuring up deep down and you haven’t even opened it yet.
Pry the lid open and your pup’s got its nose sniffing out what lies beneath the BarkBox branded wrapping paper (of course).
Inside, a message explaining why you’re receiving the selected products. Yes, every month has a theme. This month in particular was dedicated to keeping cool in the hot summer heat. Freezable smoothies, a floating dog bone toy for the water, a flexible bowl for outside and of course…treats! The products themselves are fantastic, but the way they put it all together is the extra cherry on top.
If you ignored the link above, check out the Bark & Co website. It’s easy, convenient, and again, adorable. While you’re at it, check out the BarkPost and see their story-telling in action. Try not to laugh or bust out some awww’s. These guys know their audience. They’re dog *ruvers too, after all. They play the social media game just right and don’t forget the BarkBox app. Review and rate the products you got in your box and re-purchasing specific products is done with a simple tap of your finger.
Your Badge of Honour
When you sign up they let you know that not only are you giving your dog the greatest gift you could possibly give, but you’re also helping other animals in need. The warm fuzzies creep in knowing that a different animal shelter is receiving help because of you, each and every month.
The Extra Mile
There was a month I wasn’t sure if I had received the correct sized box. I sent a quick email. In less than an hour, I had a response that confirmed that yes, I was in fact, crazy. Not only did they help me out but they asked about Hunter, followed by a request to send them photos as the office “is obsessed” with corgi’s. They made the entire conversation all about Hunter. Pretty sure I felt like I had the best dog in the world.
Spreadin’ The Love
Keep your customers happy and put good word of mouth in motion. I had signed us up for a 6-month subscription and because of this, they gave me 6 FREE boxes that Hunter could give out to his friends. It worked wonders. Not only did they love their boxes, they now know what they’re gifting for family and friends (the dogs, not the humans) when Christmas rolls around.
So check ‘em out and sign up already :)